Seller Policy

At Mobile Smartphone Store, we are committed to providing a reliable and transparent marketplace for sellers. This Seller Policy outlines the terms and conditions that govern your use of our platform as a seller.

1. Seller Registration

• Eligibility: To register as a seller, you must provide accurate and complete information about your business.
• Verification: We may require additional information or documentation to verify your identity and business credentials.

2. Listing Products

• Product Information: All product listings must include accurate and detailed descriptions, high-quality images, and the correct pricing.
• Prohibited Items: You are not allowed to sell counterfeit items, illegal goods, or any products that violate our terms of service or intellectual property rights.

3. Pricing and Payments

• Pricing: You are responsible for setting the prices of your products. Ensure that prices are competitive and reflect the value of the products.
• Payments: We will process payments on your behalf and disburse funds to your designated account. Payment cycles and fees will be outlined in your seller agreement.

4. Order Fulfillment

• Timely Shipping: You must ship orders promptly and provide accurate tracking information. Delays or failure to ship may result in penalties or suspension of your seller account.
• Shipping Standards: Use reliable shipping services and ensure that products are packaged securely to avoid damage during transit.

5. Customer Service

• Communication: Maintain open and timely communication with customers regarding their orders, shipping status, and any inquiries or issues.
• Returns and Refunds: Comply with our Return Policy and handle returns and refunds promptly and fairly.

6. Seller Performance

• Performance Metrics: Your performance will be evaluated based on factors such as order fulfillment rates, customer reviews, and return rates.
• Compliance: Adhere to all platform policies and legal requirements. Failure to comply may result in account suspension or termination.

7. Fees and Commissions

• Listing Fees: We may charge fees for listing products on our platform. Details of these fees will be provided during the registration process.
• Commission: A commission fee will be deducted from each sale made through our platform. The commission rate will be specified in your seller agreement.

8. Intellectual Property

• Rights: You must have the legal right to sell the products you list on our platform. Respect all intellectual property rights and do not list counterfeit or unauthorized products.
• Violations: Any intellectual property violations may result in the removal of listings and suspension of your seller account.

9. Account Termination

• Voluntary Termination: You may terminate your seller account at any time by contacting us at info@infosagor.com.
• Involuntary Termination: We reserve the right to terminate your account for violations of our policies, poor performance, or illegal activities.

10. Modifications to the Policy

We reserve the right to modify this Seller Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns about this Seller Policy, please contact us at:

Email: info@infosagor.com

Thank you for partnering with Mobile Smartphone Store. We value your cooperation and look forward to a successful business relationship.